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“It’ll give you a sense of where you are and make some recommendations to you as to how to get to the next level. So how can you make sure you’re bringing love to work? Farber doesn’t have a magic mirror with all of the answers, but he does have a self-assessment you can take here. And when that experience happens, it always helps to look in the mirror. We’ve all been on the wrong side of a breakup - we think we’re bringing all the love we can, but it can be humbling to find out that you’re going about things all wrong. The company is now expanding and is atop lists of the best places to work in Jacksonville - and all it took was a little love. “The company’s revenue over the last two years is greater than the previous 25 years of the company combined,” Farber says. Luciano also made changes to how the company interacted with customers and approached its operations. And he eliminated the policy of wearing name tags so that employees would be forced to learn each other’s names. Alternatively, select 'Manual' to approve Words. This allows long words to wrap to the next line with a hyphen instead of pushing the entire word down and creating additional empty space. He brought in a food truck for lunch once a week so employees would create shared experiences. Click the 'Page Layout' tab, select 'Hyphenation' in the Page Setup group and then choose 'Auto' to automatically add hyphens to the selected text. He lowered the heights of the cubicles in the office so that employees could see each other. Luciano kept the majority of his employees but also worked to make sure they would interact more. Luciano set out to create a culture that would “operationalize love,” as Farber puts it. The company had endured quite a bit of turnover - it had gone through four CEOs in three years - and was on its last legs when it promoted a manager, Mitch Luciano, to take over the organization. When asked about how leaders can bring more love to their workplace, Farber cites the turnaround story of a shipping logistics company in Jacksonville, Florida, called Trailer Bridge. “That’s the difference.” What a Shipping Company Can Teach Us About Love “It’s more in the lines of love as a business practice, as a discipline versus a soft abstract feeling,” he says.

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He cites numerous experiences sitting down with executives and hearing that they “love” their team.įarber says he hopes to reclaim the word “love” and put it into a professional context because he believes it’s an essential part of great leadership and thriving businesses. Love isn’t a word typically associated with business, but Farber says it’s used much more commonly than we think in professional settings. How to find out if you’re bringing love to work How to bring love to work when you don’t love your job How the CEO of a shipping company can show us how to bring love to work How we’ve been conditioned to think about our emotions at work